Take control of your deliveries, across the UK

Take control of your deliveries, across the UK

Take control of your deliveries, across the UK

Deliver electric in London. Deliver sustainably across the country.

B Corp certified since 2023.

Deliver electric in London. Deliver sustainably across the country.

B Corp certified since 2023.

Deliver electric in London. Deliver sustainably across the country.

B Corp certified since 2023.

High quality collections and deliveries, sustainable end to end
High quality collections and deliveries, sustainable end to end
High quality collections and deliveries, sustainable end to end

A single point of contact
for all your UK deliveries

A single point of contact
for all your UK deliveries

A single point of contact
for all your UK deliveries

Whether you’re shipping 10,000 parcels a day or ten, Packfleet's delivery network provides an incredible experience to you and your customers.

With our fleet of electric vans we’ll deliver all your orders in London and the M25. For deliveries outside the M25 we partner with the best worldwide couriers.

Whether you’re shipping 10,000 parcels a day or ten, Packfleet's delivery network provides an incredible experience to you and your customers.

With our fleet of electric vans we’ll deliver all your orders in London and the M25. For deliveries outside the M25 we partner with the best worldwide couriers.

Whether you’re shipping 10,000 parcels a day or 10, Packfleet's delivery network provides an incredible experience to you and your customers.

With our fleet of electric vans we’ll deliver all your orders in London. For deliveries outside the M25 we have partnered with the best world-wide couriers.

Manage everything from one place
Manage everything from one place
Manage everything from one place

Book, manage and track every delivery in one place. Save on customer support costs and spend less time answering WISMO queries.

Book, manage and track every delivery in one place. Save on customer support costs and spend less time answering WISMO queries.

Stay up-to-date every step of the way
Stay up-to-date every step of the way
Stay up-to-date every step of the way

When it comes to deliveries, transparency is everything. We give you and your customers complete visibility on where your delivery is and when it's due to arrive, down to the minute.

When it comes to deliveries, transparency is everything. We give you and your customers complete visibility on where your delivery is and when it's due to arrive, down to the minute.

Integrate seamlessly
Integrate seamlessly
Integrate seamlessly

With integrations for everything from Metapack to Shopify, get set up and shipping with Packfleet in minutes. And if you need something custom, our integrations team are on hand to support.

With integrations for everything from Metapack to Shopify, get set up and shipping with Packfleet in minutes. And if you need something custom, our integrations team are on hand to support.

100x

100x

100x

Built for scale
Built for scale
Built for scale

We own and develop our tech stack fully in-house so every decision we take supports your growth ambitions.


2x, 10x, 100x? We've got you covered!

We own and develop our tech stack fully in-house so every decision we take supports your growth ambitions.


2x, 10x, 100x? We've got you covered!

You’re in good company

You’re in good company

You’re in good company

Our merchants love us, and you will too

Our merchants love us, and you will too

Our merchants love us, and you will too

“ Packfleet have consistently delivered week in, week out, with reliable and excellent service”

“ Packfleet have consistently delivered week in, week out, with reliable and excellent service”

“ Packfleet have consistently delivered week in, week out, with reliable and excellent service”

“Driving down our customer tickets and proactively looking at ways we could improve. They have been great to work with and have enabled us to get closer to our customer experience. Thank you Packfleet”

“Driving down our customer tickets and proactively looking at ways we could improve. They have been great to work with and have enabled us to get closer to our customer experience. Thank you Packfleet”

“Driving down our customer tickets and proactively looking at ways we could improve. They have been great to work with and have enabled us to get closer to our customer experience. Thank you Packfleet”

Philippa Taylor

Head of European Supply Chain

Head of European Supply Chain

Build trust
Build trust
Build trust

Own the delivery experience

Own the delivery experience

Own the delivery experience

Every interaction with your customer is valuable so your customer experience should extend to delivery tracking pages, emails and SMS.

Take control and make them your own with the Packfleet platform, giving you branding, cross-selling and upselling opportunities across all of your deliveries in the UK and abroad.

Every interaction with your customer is valuable so your customer experience should extend to delivery tracking pages, emails and SMS.

Take control and make them your own with the Packfleet platform, giving you branding, cross-selling and upselling opportunities across all of your deliveries in the UK and abroad.

Every interaction with your customer is valuable so your customer experience should extend to delivery tracking pages, emails and SMS.

Take control and make them your own with the Packfleet platform, giving you branding, cross-selling and upselling opportunities across all of your deliveries in the UK and abroad.

Tracking Pages

Emails & SMS

Co-Branded Vans

Build trust

Your brand, everywhere

Bring your colours, logo and tone of voice to every touchpoint your customers interact with.

Use our beautiful templates to easily customise all your emails, SMS, tracking pages and even your printed labels.

Tracking Pages

Emails & SMS

Co-Branded Vans

Build trust

Your brand, everywhere

Bring your colours, logo and tone of voice to every touchpoint your customers interact with.

Use our beautiful templates to easily customise all your emails, SMS, tracking pages and even your printed labels.

Tracking Pages

Emails & SMS

Co-Branded Vans

Build trust

Your brand, everywhere

Bring your colours, logo and tone of voice to every touchpoint your customers interact with.

Use our beautiful templates to easily customise all your emails, SMS, tracking pages and even your printed labels.

Proudly B Corp since 2023

Proudly B Corp since 2023

Putting society and the environment at the heart of everything we do.

Putting society and the environment at the heart of everything we do.

Proudly B Corp since 2023

Putting society and the environment at the heart of everything we do.

Quality delivery for all

Quality delivery for all

Quality delivery for all

Fully electric delivery with 10x (yes, really) fewer failures for all of your customers within the M25.

And choose one of our trusted high-quality partners for delivery across the rest of the country, all from one dashboard.

Fully electric delivery with 10x (yes, really) fewer failures for all of your customers within the M25.

And choose one of our trusted high-quality partners for delivery across the rest of the country, all from one dashboard.

Which means cost savings from the get go

Which means cost savings from the get go

Claims rates down, DIFOT up, NPS up, retention up, WISMO queries down.

All of these improvements mean that you’ll save money within the first 30 days of switching to Packfleet. Guaranteed.

Claims

WISMO

DIFOT

NPS

Retention

Cost savings from day one

Cost savings from day one

Better deliveries means packs delivered in full on time goes up, claims rates go down, NPS up, retention up and less folks asking
“Where is my order?!”

All of these improvements mean that you’ll save money within the first 30 days of switching to Packfleet. Guaranteed.

Customer service that actually cares

Customer service that actually cares

Customer service that actually cares

Our London-based customer service team are on hand to help you and your customers, day and night.

With <5 minute response times, you can be sure we’ll solve any problem that comes up with a team that are empowered to deliver.

Our London-based customer service team are on hand to help you and your customers, day and night.

With <5 minute response times, you can be sure we’ll solve any problem that comes up with a team that are empowered to deliver.

Our London-based customer service team are on hand to help you and your customers, day and night.

With <5 minute response times, you can be sure we’ll solve any problem that comes up with a team that are empowered to deliver.

Based in Bermondsey

Our lovely team are always on hand to help

Based in Bermondsey

Our lovely team are always on hand to help

Based in Bermondsey

Our lovely team are always on hand to help

Sustainable deliveries

Sustainable deliveries

Sustainable deliveries

instantly

instantly

instantly

Every delivery through Packfleet is carbon-neutral from day one.
Every delivery through Packfleet is carbon-neutral from day one.
Every delivery through Packfleet is carbon-neutral from day one.

Eco Friendly

All deliveries within the M25 are fully electric

Eco Friendly

All deliveries within the M25 are fully electric

Eco Friendly

All deliveries within the M25 are fully electric

Robust Options

Deliveries outside the M25 are offset with carbon removals

Robust Options

Deliveries outside the M25 are offset with carbon removals

Robust Options

Deliveries outside the M25 are offset with carbon removals

Transparent impact

Track all carbon saved in real time through your dashboard

Transparent impact

Track all carbon saved in real time through your dashboard

Transparent impact

Track all carbon saved in real time through your dashboard