Take control of your deliveries, across the UK
Take control of your deliveries, across the UK
Take control of your deliveries, across the UK
Deliver electric in London. Deliver sustainably across the country.
B Corp certified since 2023.
Deliver electric in London. Deliver sustainably across the country.
B Corp certified since 2023.
Deliver electric in London. Deliver sustainably across the country.
B Corp certified since 2023.
High quality collections and deliveries, sustainable end to end
High quality collections and deliveries, sustainable end to end
High quality collections and deliveries, sustainable end to end
A single point of contact
for all your UK deliveries
A single point of contact
for all your UK deliveries
A single point of contact
for all your UK deliveries
Whether you’re shipping 10,000 parcels a day or ten, Packfleet's delivery network provides an incredible experience to you and your customers.
With our fleet of electric vans we’ll deliver all your orders in London and the M25. For deliveries outside the M25 we partner with the best worldwide couriers.
Whether you’re shipping 10,000 parcels a day or ten, Packfleet's delivery network provides an incredible experience to you and your customers.
With our fleet of electric vans we’ll deliver all your orders in London and the M25. For deliveries outside the M25 we partner with the best worldwide couriers.
Whether you’re shipping 10,000 parcels a day or 10, Packfleet's delivery network provides an incredible experience to you and your customers.
With our fleet of electric vans we’ll deliver all your orders in London. For deliveries outside the M25 we have partnered with the best world-wide couriers.
Manage everything from one place
Manage everything from one place
Manage everything from one place
Book, manage and track every delivery in one place. Save on customer support costs and spend less time answering WISMO queries.
Book, manage and track every delivery in one place. Save on customer support costs and spend less time answering WISMO queries.
Stay up-to-date every step of the way
Stay up-to-date every step of the way
Stay up-to-date every step of the way
When it comes to deliveries, transparency is everything. We give you and your customers complete visibility on where your delivery is and when it's due to arrive, down to the minute.
When it comes to deliveries, transparency is everything. We give you and your customers complete visibility on where your delivery is and when it's due to arrive, down to the minute.
Integrate seamlessly
Integrate seamlessly
Integrate seamlessly
With integrations for everything from Metapack to Shopify, get set up and shipping with Packfleet in minutes. And if you need something custom, our integrations team are on hand to support.
With integrations for everything from Metapack to Shopify, get set up and shipping with Packfleet in minutes. And if you need something custom, our integrations team are on hand to support.
100x
100x
100x
Built for scale
Built for scale
Built for scale
We own and develop our tech stack fully in-house so every decision we take supports your growth ambitions.
2x, 10x, 100x? We've got you covered!
We own and develop our tech stack fully in-house so every decision we take supports your growth ambitions.
2x, 10x, 100x? We've got you covered!
You’re in good company
You’re in good company
You’re in good company
Our merchants love us, and you will too
Our merchants love us, and you will too
Our merchants love us, and you will too
“ Packfleet have consistently delivered week in, week out, with reliable and excellent service”
“ Packfleet have consistently delivered week in, week out, with reliable and excellent service”
“ Packfleet have consistently delivered week in, week out, with reliable and excellent service”
“Driving down our customer tickets and proactively looking at ways we could improve. They have been great to work with and have enabled us to get closer to our customer experience. Thank you Packfleet”
“Driving down our customer tickets and proactively looking at ways we could improve. They have been great to work with and have enabled us to get closer to our customer experience. Thank you Packfleet”
“Driving down our customer tickets and proactively looking at ways we could improve. They have been great to work with and have enabled us to get closer to our customer experience. Thank you Packfleet”
Philippa Taylor
Head of European Supply Chain
Head of European Supply Chain
Build trust
Build trust
Build trust
Own the delivery experience
Own the delivery experience
Own the delivery experience
Every interaction with your customer is valuable so your customer experience should extend to delivery tracking pages, emails and SMS.
Take control and make them your own with the Packfleet platform, giving you branding, cross-selling and upselling opportunities across all of your deliveries in the UK and abroad.
Every interaction with your customer is valuable so your customer experience should extend to delivery tracking pages, emails and SMS.
Take control and make them your own with the Packfleet platform, giving you branding, cross-selling and upselling opportunities across all of your deliveries in the UK and abroad.
Every interaction with your customer is valuable so your customer experience should extend to delivery tracking pages, emails and SMS.
Take control and make them your own with the Packfleet platform, giving you branding, cross-selling and upselling opportunities across all of your deliveries in the UK and abroad.
Tracking Pages
Emails & SMS
Co-Branded Vans
Build trust
Your brand, everywhere
Bring your colours, logo and tone of voice to every touchpoint your customers interact with.
Use our beautiful templates to easily customise all your emails, SMS, tracking pages and even your printed labels.
Tracking Pages
Emails & SMS
Co-Branded Vans
Build trust
Your brand, everywhere
Bring your colours, logo and tone of voice to every touchpoint your customers interact with.
Use our beautiful templates to easily customise all your emails, SMS, tracking pages and even your printed labels.
Tracking Pages
Emails & SMS
Co-Branded Vans
Build trust
Your brand, everywhere
Bring your colours, logo and tone of voice to every touchpoint your customers interact with.
Use our beautiful templates to easily customise all your emails, SMS, tracking pages and even your printed labels.
Proudly B Corp since 2023
Proudly B Corp since 2023
Putting society and the environment at the heart of everything we do.
Putting society and the environment at the heart of everything we do.
Proudly B Corp since 2023
Putting society and the environment at the heart of everything we do.
Quality delivery for all
Quality delivery for all
Quality delivery for all
Fully electric delivery with 10x (yes, really) fewer failures for all of your customers within the M25.
And choose one of our trusted high-quality partners for delivery across the rest of the country, all from one dashboard.
Fully electric delivery with 10x (yes, really) fewer failures for all of your customers within the M25.
And choose one of our trusted high-quality partners for delivery across the rest of the country, all from one dashboard.
Which means cost savings from the get go
Which means cost savings from the get go
Claims rates down, DIFOT up, NPS up, retention up, WISMO queries down.
All of these improvements mean that you’ll save money within the first 30 days of switching to Packfleet. Guaranteed.
Claims
WISMO
DIFOT
NPS
Retention
Cost savings from day one
Cost savings from day one
Better deliveries means packs delivered in full on time goes up, claims rates go down, NPS up, retention up and less folks asking
“Where is my order?!”
All of these improvements mean that you’ll save money within the first 30 days of switching to Packfleet. Guaranteed.
Your customers will love us.
Your customers will love us.
Your customers will love us.
This is what folks who have received a delivery from us had to say
This is what folks who have received a delivery from us had to say
This is what folks who have received a delivery from us had to say
Alison
Dec 23, 2024
Delivered with care and a warm smile, what more could you ask for? Now I don't have to brave the supermarkets for Christmas dinner, it's been delivered 😋.
William Wyatt
Dec 31, 2024
This is an excellent delivery company. Very good communication from start to finish and totally reliable.
C Mcveigh
Oct 30, 2024
First time experience with Packfleet, great communication before delivery and after. Lots of options given before they deliver in regards what you would like done with your item if not present. I can't fault them
Sultana Zamaly
Oct 30, 2024
Both the delivery person and the delivery service was satisfying. Maintained constant update of delivery driver location and was served within 1 hour given slot. First time I had such a stress free relaxed service that didn't waste my whole day for just a delivery. I wish every other delivery service is as improved as this.
S M
29 Oct 2024
Very professional and efficient service. Packfleet communicated well with me. They also gave options for me to advise the driver on how to access my property. The delivery was very much on time the driver was friendly and professional. Very efficient and caring. Impressive.
Anthi Glymidou
29 Oct 2024
Extremely happy with my delivery today. Sharif was super kind and professional. I would highly recommend this company especially if you are expecting a fresh food package.
Mr Jeff Warren
Dec 17, 2024
This is how a delivery company should operate. Second time I have had a delivery from them and they could not possibly be better. On time, super-friendly driver named Paul. More companies should use Packfleet!
Claire Stockford
Dec 17, 2024
Best delivery service I have ever received. Excellent communication. I received a message giving me a delivery time of between 10.00 and 11.00 a.m. And then another, at 10.15 to say that my package was 23 minutes away !!
Ms Ann C Walsh
Dec 21, 2024
First time getting a delivery from this company, excellent communication, could track the driver and see how many minutes away. Sebastian was friendly and polite. Excellent service.
Joy
Dec 13, 2024
Truly 5 star - easy communications, easy to amend delivery date, delightful delivery guy who arrived when expected; the icing on the cake ( or the cherry on top if you like) was that he addressed me by name when he delivered it. Such an easy, warm and personal touch really made such a difference!
Customer service that actually cares
Customer service that actually cares
Customer service that actually cares
Our London-based customer service team are on hand to help you and your customers, day and night.
With <5 minute response times, you can be sure we’ll solve any problem that comes up with a team that are empowered to deliver.
Our London-based customer service team are on hand to help you and your customers, day and night.
With <5 minute response times, you can be sure we’ll solve any problem that comes up with a team that are empowered to deliver.
Our London-based customer service team are on hand to help you and your customers, day and night.
With <5 minute response times, you can be sure we’ll solve any problem that comes up with a team that are empowered to deliver.
Based in Bermondsey
Our lovely team are always on hand to help
Based in Bermondsey
Our lovely team are always on hand to help
Based in Bermondsey
Our lovely team are always on hand to help
Sustainable deliveries
Sustainable deliveries
Sustainable deliveries
instantly
instantly
instantly
Every delivery through Packfleet is carbon-neutral from day one.
Every delivery through Packfleet is carbon-neutral from day one.
Every delivery through Packfleet is carbon-neutral from day one.
Eco Friendly
All deliveries within the M25 are fully electric
Eco Friendly
All deliveries within the M25 are fully electric
Eco Friendly
All deliveries within the M25 are fully electric
Robust Options
Deliveries outside the M25 are offset with carbon removals
Robust Options
Deliveries outside the M25 are offset with carbon removals
Robust Options
Deliveries outside the M25 are offset with carbon removals
Transparent impact
Track all carbon saved in real time through your dashboard
Transparent impact
Track all carbon saved in real time through your dashboard
Transparent impact