Whether booking a collection, checking up on parcels en-route, or seeing exactly when a delivery is due, we’ve got you covered. Say goodbye to being in the dark on your own deliveries forever.
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Delivered on time, first time
Our custom technology combined with well-trained staff means that our delivery success rate is the best you can get, with automatic compensation if anything does go wrong. Say goodbye to missing or damaged parcels forever.
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Live chat, instantly
Live chat built in so you can message us anytime and get a reply back from someone in the team who'll answer your question or solve your problem. Say goodbye to waiting on hold to a call centre forever.
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Go green, today
With electric vans and advanced routing, every delivery is carbon neutral. Plus we plant a tree for every parcel that we deliver, all in an effort to build the greenest deliveries in the world. Say goodbye to planet choking deliveries forever.
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Fragiles, handled with care
Unlike most couriers, we’re happy to take liquids and other fragile items, including alcohol and glass. We treat every parcel with care so no need for fragile stickers and expensive padded packaging. Say goodbye to broken bottles forever.
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Compensation, automatically
For the rare occasions that an accident happens, we'll pay full compensation for your items, transferred in 30 days or less with no complicated processes to follow. Say goodbye to lengthy forms forever.
Make deliveries feel like magic
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Real-time notifications
We predict a parcel’s arrival to the minute via email and text, so no more waiting in all day.
See a live map of exactly where the parcel is and who sent it, meaning no more doorstep surprises. And if anything changes, you’ll know immediately.
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With full control
Every courier says they give delivery options. But very few really do and nobody does it like us.
Change delivery date, safe place, neighbour and the whole address at any point in the parcel’s journey, even if we’re 30 seconds away from delivering.
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And friendly drivers
Our fully employed drivers, paid the Real Living Wage, care as much about your parcel as you do.
We don’t force them to drop and run to get to their next delivery, but instead wait to make sure it gets delivered with a smile.
First London, then the world
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All of London
We collect and deliver across the capital to all London postcodes (and some in Greater London too).
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The UK made easy
Seamless setup so you can dispatch to the rest of the UK and abroad with a traditional courier. Our platform automatically separates the addresses that we cover and leaves the rest to you.
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More areas to come
We're expanding fast and delivering to more and more areas as we grow, so get in touch if we don't cover your area yet.
Start shipping in seconds
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You sign up
Sign up for Packfleet in 60 seconds, with no commitment or minimums.
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We collect
We'll come and collect from your warehouse, shop, or depot at the time you set.
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We deliver
We deliver the next day, with full tracking and beautiful options for your customers.
Easy to use
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Native Shopify app
Import parcels directly from Shopify in just a few seconds, making fulfilment easier than ever.
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Import CSVs
If it’s easier to import a list of orders as a CSV, we’ll automatically match column names and import packages.
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Add Manually
Perfect for last minute additions, add deliveries manually and we’ll get labels generated instantly.
Fixed, transparent pricing
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£4.20 per package exc. VAT
We collect from you at a time of your choosing Next day delivery No extra charge for returned parcels No fuel surcharge No congestion zone surcharge Deliveries Monday-Saturday, including bank holidays Max 20kg per package
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£3 for extra packages
For each extra package to the same address on the same day
Plus all our other great features
Live ETA notifications
Get an email confirming each collection with an exact ETA for our driver.
Skip collections
Don’t need a collection anymore? Skip it in one click from your dashboard.
Track drivers
See where your collection driver is on a map so you can plan when to be ready.
Same day collections
No need to book in advance and no cut off times to get a collection today.
Add parcels anytime
Last minute orders coming in? Add them whenever you want, up until our driver arrives.
Choose time windows
Create your own 1 hour collection time window; anytime between 9am and 6pm.
Multiple locations
More than one shop or warehouse? Create collections from any and all of them at any time.
One click overview
Once they’re collected, see all of your shipments in one place, with their progress updated every second.
Recipient notifications
Recipients receive an email/SMS when we collect. On the morning of delivery they receive an update with a 1 hour delivery slot and live tracking.
Change delivery date
Recipients can make changes to the delivery date at any time, delaying it up until 30 days later (unless it’s perishable).
Update delivery address
Spotted a typo? Want it delivered to work instead? Anytime in the journey, you and recipients can change the delivery address instantly.
Leave instructions
Recipient’s can leave access instructions or tell us where to leave the parcel safely if they’re not going to be in.
Branded by you
Each notification includes your business name and a custom emoji that you can choose.
Friendly drivers
Our drivers won’t chuck parcels over the fence. They’ll knock and wait patiently (with a smile!).
Gentle handling
Every parcel is treated as if it’s fragile, so you don’t need to spend extra on packaging and labels.
Perishables and liquids
Whether you’re shipping cheese or wine, we’re here to help with custom delivery preferences.
Proof of delivery
Every delivery includes a photo and GPS proving it was delivered.
99.9% success rate
Most importantly, we make sure your delivery gets there.
100% electric
All of our delivery vehicles are run by 100% renewable electricity.
Planting trees
We plant a tree with every new delivery through Ecologi.
Efficient routing
We minimise unnecessary driving through advanced routing algorithms.
Full compensation
Full compensation for your items, refunded automatically.
Live chat
Here for you when you need it, with responses in under 10 minutes.
Shopify integration
Install our free Shopify app to import orders in one click.
No contracts
Sign up today with no minimum contracts that lock you in.
No extra fees
No cost for Congestion Charge, residential deliveries or fuel surcharges.
Saturdays
Delivery on Saturdays, included as standard at no extra cost.
Bank holidays
Deliveries and collections on bank holidays, also at no extra cost.
Want to give us a try?
There’s no minimum contract to lock you in and account setup takes just a couple of minutes.
We created Packfleet because we thought there must be a better way. We started by offering our service to small and medium sized businesses in London, working with them to build the perfect delivery service. And then we're growing from there.
