Packfleet: Your new digital-first courier

Hello, we're Packfleet 👋

We started Packfleet because we thought there must be a better way to deliver parcels.

And we were right. Packfleet is better and cheaper than traditional couriers, with much easier setup processes suited to small and medium sized businesses. We use technology to make the experience amazing for both you and your customers, so there’s no more waiting in for the whole day for a package to arrive. And because we cover every London postcode, you can set up with us alongside a national courier with no problems.

So that’s us in a nutshell. Why not tell us a bit about you? We can normally get you setup and sending on Packfleet within 24 hours.

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Every parcel with Packfleet gets

We built the courier company that we always wished existed, with benefits for both you and your customers

Next day delivery

Every parcel is delivered the next working day. If the recipient isn’t in and we can’t leave the package, we’ll try again for the next two days.

Customer notifications and tracking

Recipients receive an email or text on the morning of delivery, with a two hour delivery timeslot, with a link to track their parcel.

Proof of delivery

Hunting down missing parcels is never fun. We take a photo of every parcel we deliver, so that you can always be sure it’s safe and sound.

Delivery across London

We deliver across the capital to all London postcodes (E, EC, N, NW, SE, SW, WC), with seamless setup alongside your national courier.

Collections from you

We collect from anywhere within our London postcode areas, at a time that’s mutually convenient.

Transparent pricing

Fixed pricing on every package up to 20kg, with reasonable maximum dimension limits.

Customer service

No more slow and unresponsive account managers. We reply within an hour to every message.

Living wages

We pay all of our staff at least the Real Living Wage. Paying well means excellent quality.

Liquids and alcohol

Unlike most couriers, we are happy to take liquids and other fragile items, including alcohol.

Compensation included

For the very rare occasion where accidents happy, we include full compensation for your items.