Whether booking a collection, checking up on parcels en-route, or seeing exactly when a delivery is due, we’ve got you covered. Say goodbye to being in the dark on your own deliveries forever.
Delivered on time, first time
Our custom technology combined with well-trained staff means that our delivery success rate is the best you can get, with automatic compensation if anything does go wrong. Say goodbye to missing or damaged parcels forever.
Live chat, instantly
Live chat built in so you can message us anytime and get a reply back from someone in the team who'll answer your question or solve your problem. Say goodbye to waiting on hold to a call centre forever.
Go green, today
With electric vans and advanced routing, every delivery is carbon neutral. Plus we plant a tree for every parcel that we deliver, all in an effort to build the greenest deliveries in the world. Say goodbye to planet choking deliveries forever.
Fragiles, handled with care
Unlike most couriers, we’re happy to take liquids and other fragile items, including alcohol and glass. We treat every parcel with care so no need for fragile stickers and expensive padded packaging. Say goodbye to broken bottles forever.
For the rare occasions that an accident happens, we'll pay full compensation for your items, transferred in 30 days or less with no complicated processes to follow. Say goodbye to lengthy forms forever.
Make deliveries feel like magic
We predict a parcel’s arrival to the minute via email and text, so no more waiting in all day.
See a live map of exactly where the parcel is and who sent it, meaning no more doorstep surprises. And if anything changes, you’ll know immediately.
With full control
Every courier says they give delivery options. But very few really do and nobody does it like us.
Change delivery date, safe place, neighbour and the whole address at any point in the parcel’s journey, even if we’re 30 seconds away from delivering.
And friendly drivers
Our fully employed drivers, paid the Real Living Wage, care as much about your parcel as you do.
We don’t force them to drop and run to get to their next delivery, but instead wait to make sure it gets delivered with a smile.
We created Packfleet because we thought there must be a better way. We started by offering our service to small and medium sized businesses in London, working with them to build the perfect delivery service. And then we're growing from there.