Integrated with Hutch's 3PL fulfillment service

Hutch combines the best part of 3PL and tech-solutions to help customer-centric ecommerce brands deliver the best experiences to their customers. And Packfleet is deeply integrated with Hutch to make it easy for Hutch brands to upgrade their shipping instantly.


Failure rate as tracked by Hutch


Claims made by Hutch merchants


Better than closest competitor
Customer-centric fulfillment

Ben Toogood

Founder at Hutch

"Enabling Packfleet as one of our courier options at Hutch has been a huge value-add for our merchants. They get access to carbon neutral deliveries across London at a great price, but also see benefits in the significant increase in successful deliveries compared to the other options out there. Packfleet is now our recommended courier for all Hutch customers"


0.02% failure rate
In the 5 months since launching on Packfleet, Hutch have seen an overall failure rate (failed/returned/damaged) of just 0.02% across all of their packages and all of their merchants.

0 claims made
One of the pain points for Hutch customers was claims when things go wrong. Since moving to Packfleet, they've not had to many any claims.


>7.5x better than competitors
Hutch independently track the failure rate of all their couriers across all of their merchants. They measured Packfleet at just 0.02% failure rate, compared to Royal Mail at 0.26% and DPD at 0.43%.

Packfleet delivers across London for Hutch

Set up Packfleet alongside Royal Mail and DPD with Hutch to upgrade your M25 deliveries overnight. Just choose Packfleet from within your Hutch settings or ask your Hutch account manager.

Hutch customers get access to


Insurance by default
Shipments insured up to £1,000 by default with automated claims if anything happens


Carbon-neutral deliveries
All of our vehicles are electric, charged by renewable energy, with a tree planted for every delivery. We're as green as they come.


Live delivery status
Live tracking with a exact ETA with options to change your delivery time, date, location & more

Setup in 5 minutes

Setup took just 2 weeks

Set up Packfleet delivery in Hutch now to start shipping with us today. It takes less than 5 minutes!