Marlo Wine have had no breakages in >12 months

Marlo was founded out of a vision to allow people to access serious wine by the bottle without the baffling wine chat. A small selection of excellent wine, all accessible through their app and website, delivered by Packfleet. They switched to Packfleet in March 2022 and it's transformed their delivery operations.


Breakages since switching


Accurate collection windows


Increase in fulfillment speed
Fine wine delivered

Ben Dawes

CEO and founder at MARLO

"We feel incredibly lucky to have found such a great partner in Packfleet, who have been able to help the growth of Marlo over the past 12 months. From the friendly, hard-working team to the data driven and pinpoint accuracy of where our parcels are – it has been a true breath of fresh air. Long may it continue and many thanks to the Packfleet team."


0 breakages
Breakages have ended for MARLO, with zero issues over the 12 months they've been with Packfleet. That compares to an average breaker rate of over 2% with their other couriers.

100% accurate collections
Daily collections that turn up on time mean that MARLO no longer worry about whether their courier is going to turn up


5x increase in fulfillment speed
Every order is swiftly fulfilled in their Shopify through the Packfleet API which was seamless to setup, meaning MARLO can fulfill far more orders every day

Packfleet delivers for MARLO across London

"Unlike with other couriers, we then don’t have to worry about any Packfleet delivery. We know they will be safely delivered, and always accommodating for any specific delivery needs the customer may have."

Some of the features used by MARLO


Shopify app
MARLO use Packfleet's free Shopify app to automatically segregate their London orders from their nationwide orders


Fragile as standard
We treat all orders as fragile so MARLO's wine bottles are safe and protected in transit


Live tracking
Seeing where every one of their deliveries is at all times means MARLO's team can focus on what they do best: selling wine!

Setup took just 5 minutes

Setup took just 2 weeks

After a few trial deliveries, MARLO switched all of their London volume to Packfleet. And they haven't looked back since.