Reduce breakages permanently
Stop wastage from failed deliveries
Unlock the power of reverse logistics
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Ended failed meal kit deliveries
Ship luxury clothing
Doing good for the planet and people
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Read all about what we're up to
The best deliveries
in the world
We're on a mission to offer the best delivery experience in the world. So here's a list of every feature we offer, all in one place!
Start shipping in 2 minutes
Plus all our other great features
Collections you control
Live ETA notifications
Get an email confirming each collection with an exact ETA for our driver.
Don’t need a collection anymore? Skip it in one click from your dashboard.
See where your collection driver is on a map so you can plan when to be ready.
Same day collections
No need to book in advance and no cut off times to get a collection today.
Add parcels anytime
Last minute orders coming in? Add them whenever you want, up until our driver arrives.
Choose time windows
Create your own 1 hour collection time window; anytime between 9am and 6pm.
More than one shop or warehouse? Create collections from any and all of them at any time.
Tailored to your business
One click overview
Once they’re collected, see all of your shipments in one place, with their progress updated every second.
Branded by you
Each notification includes your business name and a custom emoji that you can choose.
Whether you want to ship in luxury bags or reused boxes, you can use the packaging that you want.
Here for you when you need it, with responses in under 10 minutes.
Install our free Shopify app to import orders in one click.
Read more here →
Upload a CSV of your shipments without needing to put them in a fixed template.
Sign up today with no minimum contracts that lock you in.
No cost for Congestion Charge, residential deliveries or fuel surcharges.
Deliveries that wow
Recipients receive an email/SMS when we collect. On the morning of delivery they receive an update with a 1 hour delivery slot and live tracking.
Change delivery date
Recipients can make changes to the delivery date at any time, delaying it up until 30 days later (unless it’s perishable).
Update delivery address
Spotted a typo? Want it delivered to work instead? Anytime in the journey, you and recipients can change the delivery address instantly.
Recipient’s can leave access instructions or tell us where to leave the parcel safely if they’re not going to be in.
Choose time windows for delivery, anything from "before 11am" to "between 13:45 and 15:45".
Live map tracking
Recipients can see a live map of exactly where our driver is and what time they're going to deliver.
Our drivers won’t chuck parcels over the fence. They’ll knock and wait patiently (with a smile!).
Every parcel is treated as if it’s fragile, so you don’t need to spend extra on packaging and labels.
Delivery on Saturdays, included as standard at no extra cost.
Deliveries and collections on bank holidays, also at no extra cost.
Perishables and liquids
Whether you’re shipping cheese or wine, we’re here to help with custom delivery preferences.
Proof of delivery
Every delivery includes a photo and GPS to show exactly where it was delivered to.
99.9% success rate
Most importantly, we make sure your delivery gets there.
Full compensation for any issues, refunded automatically.
Net positive for the world
All of our delivery vehicles are fully electric, charged by 100% renewable electricity.
We plant a tree with every new delivery through Ecologi.
We minimise unnecessary driving through advanced routing algorithms to save energy.
We're a recognised B-Corp, required to consider the impact of decisions on our employees, customers, suppliers, community, and the environment.
We fully employ all of our permanent drivers, meaning they get our full benefits packages.
Real Living Wage
We pay at or above the Real Living Wage for all of our employees.
Wow! All of that?
Yep! Sign up now to get started.
We created Packfleet because we thought there must be a better way. We started by offering our service to small and medium sized businesses in London, working with them to build the perfect delivery service. And then we're growing from there.
Questions? Drop us a message at
or use the live chat in the bottom right.
For sales enquiries please
book a demo
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