The best deliveries
in the world

We're on a mission to offer the best delivery experience in the world. So here's a list of every feature we offer, all in one place!

Collections you control

Live ETA notifications

Get an email confirming each collection with an exact ETA for our driver.

Skip collections

Don’t need a collection anymore? Skip it in one click from your dashboard.

Track drivers

See where your collection driver is on a map so you can plan when to be ready.

Same day collections

No need to book in advance and no cut off times to get a collection today.

Add parcels anytime

Last minute orders coming in? Add them whenever you want, up until our driver arrives.

Choose time windows

Create your own 1 hour collection time window; anytime between 9am and 6pm.

Multiple locations

More than one shop or warehouse? Create collections from any and all of them at any time.

Tailored to your business

One click overview

Once they’re collected, see all of your shipments in one place, with their progress updated every second.

Branded by you

Each notification includes your business name and a custom emoji that you can choose.

Custom packaging

Whether you want to ship in luxury bags or reused boxes, you can use the packaging that you want.

Live chat

Here for you when you need it, with responses in under 10 minutes.

Shopify integration

Install our free Shopify app to import orders in one click.

Read more here →

CSV upload

Upload a CSV of your shipments without needing to put them in a fixed template.

No contracts

Sign up today with no minimum contracts that lock you in.

No surcharges

No cost for Congestion Charge, residential deliveries or fuel surcharges.

Deliveries that wow

Recipient notifications

Recipients receive an email/SMS when we collect. On the morning of delivery they receive an update with a 1 hour delivery slot and live tracking.

Change delivery date

Recipients can make changes to the delivery date at any time, delaying it up until 30 days later (unless it’s perishable). 

Update delivery address

Spotted a typo? Want it delivered to work instead? Anytime in the journey, you and recipients can change the delivery address instantly.

Leave instructions

Recipient’s can leave access instructions or tell us where to leave the parcel safely if they’re not going to be in.

Delivery timeslots

Choose time windows for delivery, anything from "before 11am" to "between 13:45 and 15:45".

Live map tracking

Recipients can see a live map of exactly where our driver is and what time they're going to deliver.

Friendly drivers

Our drivers won’t chuck parcels over the fence. They’ll knock and wait patiently (with a smile!).

Gentle handling

Every parcel is treated as if it’s fragile, so you don’t need to spend extra on packaging and labels.

Saturdays

Delivery on Saturdays, included as standard at no extra cost.

Bank holidays

Deliveries and collections on bank holidays, also at no extra cost.

Perishables and liquids

Whether you’re shipping cheese or wine, we’re here to help with custom delivery preferences.

Proof of delivery

Every delivery includes a photo and GPS to show exactly where it was delivered to.

99.9% success rate

Most importantly, we make sure your delivery gets there.

Full compensation

Full compensation for any issues, refunded automatically.

Net positive for the world

100% electric

All of our delivery vehicles are fully electric, charged by 100% renewable electricity.

Planting trees

We plant a tree with every new delivery through Ecologi.

Efficient routing

We minimise unnecessary driving through advanced routing algorithms to save energy.

B-Corp certified

We're a recognised B-Corp, required to consider the impact of decisions on our employees, customers, suppliers, community, and the environment.

Employed drivers

We fully employ all of our permanent drivers, meaning they get our full benefits packages.

Real Living Wage

We pay at or above the Real Living Wage for all of our employees.

Wow! All of that?

Yep! Sign up now to get started.
We created Packfleet because we thought there must be a better way. We started by offering our service to small and medium sized businesses in London, working with them to build the perfect delivery service. And then we're growing from there.

Any questions? Drop us a message at hello@packfleet.com
 or ring 07458 011814 (we're also on WhatsApp)