Safe shipping
for fragile items

Safe shipping
for fragile items

From wine bottles to coffee equipment, Packfleet has you covered. Shipping with us hugely reduces your damages and wows your customers with a modern delivery experience.

Start Shipping

Stop costs from damaged items

We are experts at delivering fragile items, whether that’s glass, liquids or similar. We deliver thousands of fragile items for our merchants every month and know exactly how to keep them safe.

Manual handling of every parcel

Everything treated as fragile, so no need for stickers

No conveyor belts or large drops in any processes

Automatic and full compensation for (rare) problems

Packfleet contacts you proactively if any issues

Stop costs from damaged items

We are experts at delivering fragile items, whether that’s glass, liquids or similar. We deliver thousands of fragile items for our merchants every month and know exactly how to keep them safe.

Manual handling of every parcel

Everything treated as fragile, so no need for stickers

No conveyor belts or large drops in any processes

Automatic and full compensation for (rare) problems

Packfleet contacts you proactively if any issues

Stop costs from damaged items

We are experts at delivering fragile items, whether that’s glass, liquids or similar. We deliver thousands of fragile items for our merchants every month and know exactly how to keep them safe.

Manual handling of every parcel

Everything treated as fragile, so no need for stickers

No conveyor belts or large drops in any processes

Automatic and full compensation for (rare) problems

Packfleet contacts you proactively if any issues

On hand to help

We have live chat built in, so you contact us and get a reply from the team within 10 minutes. There’s no need to wait on hold for hours just to ask a quick question about a package.

Live chat with our team who can solve any issues

Email and phone support also available

Guidance on shipping fragile items based on our experience

On hand to help

We have live chat built in, so you contact us and get a reply from the team within 10 minutes. There’s no need to wait on hold for hours just to ask a quick question about a package.

Live chat with our team who can solve any issues

Email and phone support also available

Guidance on shipping fragile items based on our experience

On hand to help

We have live chat built in, so you contact us and get a reply from the team within 10 minutes. There’s no need to wait on hold for hours just to ask a quick question about a package.

Live chat with our team who can solve any issues

Email and phone support also available

Guidance on shipping fragile items based on our experience

Working with Packfleet has been an absolute joy and so refreshing in comparison to other courier companies. The drivers are all super friendly, patient, and careful with our packages. We’ve had a fraction of the issues with breakages that we had with other companies

Helen Hall

Cofounder at Peckham Cellars

Working with Packfleet has been an absolute joy and so refreshing in comparison to other courier companies. The drivers are all super friendly, patient, and careful with our packages. We’ve had a fraction of the issues with breakages that we had with other companies

Helen Hall

Cofounder at Peckham Cellars

Working with Packfleet has been an absolute joy and so refreshing in comparison to other courier companies. The drivers are all super friendly, patient, and careful with our packages. We’ve had a fraction of the issues with breakages that we had with other companies

Helen Hall

Cofounder at Peckham Cellars

Use your favourite packaging

Not everything has to be a plain cardboard box. Whether you want to ship in luxury bags or reused wine boxes, you can use the packaging that you want to use when you ship with Packfleet.

No excessive padding needed

Can use own brand packaging

Use anything from bags to boxes

Use your favourite packaging

Not everything has to be a plain cardboard box. Whether you want to ship in luxury bags or reused wine boxes, you can use the packaging that you want to use when you ship with Packfleet.

No excessive padding needed

Can use own brand packaging

Use anything from bags to boxes

Use your favourite packaging

Not everything has to be a plain cardboard box. Whether you want to ship in luxury bags or reused wine boxes, you can use the packaging that you want to use when you ship with Packfleet.

No excessive padding needed

Can use own brand packaging

Use anything from bags to boxes

Make changes en-route

Realised there’s a typo in the address? Recipient just told you they're not going to be at home? With Packfleet’s control options, you can change the delivery address even after we've collected the parcel and it’s in our system, so we don’t have to return it to you.

Change delivery address anytime

Leave notes on safe place or neighbour locations

Contact Packfleet with live chat responses in 10 minutes

Make changes en-route

Realised there’s a typo in the address? Recipient just told you they're not going to be at home? With Packfleet’s control options, you can change the delivery address even after we've collected the parcel and it’s in our system, so we don’t have to return it to you.

Change delivery address anytime

Leave notes on safe place or neighbour locations

Contact Packfleet with live chat responses in 10 minutes

Make changes en-route

Realised there’s a typo in the address? Recipient just told you they're not going to be at home? With Packfleet’s control options, you can change the delivery address even after we've collected the parcel and it’s in our system, so we don’t have to return it to you.

Change delivery address anytime

Leave notes on safe place or neighbour locations

Contact Packfleet with live chat responses in 10 minutes

Custom collections & deliveries

Book a collection time anytime until 6pm, with live tracking to know exactly when we’ll arrive. Choose time windows for delivery the next day in one click, anything from "before 11am" to "between 13:45 and 15:45".

Personal collection time windows each day

Live tracking of driver's ETA for collection

Custom delivery time slots for specific packages

Fragile items delivered carefully to the door

Live tracking for recipients to the minute

Custom collections & deliveries

Book a collection time anytime until 6pm, with live tracking to know exactly when we’ll arrive. Choose time windows for delivery the next day in one click, anything from "before 11am" to "between 13:45 and 15:45".

Personal collection time windows each day

Live tracking of driver's ETA for collection

Custom delivery time slots for specific packages

Fragile items delivered carefully to the door

Live tracking for recipients to the minute

Custom collections & deliveries

Book a collection time anytime until 6pm, with live tracking to know exactly when we’ll arrive. Choose time windows for delivery the next day in one click, anything from "before 11am" to "between 13:45 and 15:45".

Personal collection time windows each day

Live tracking of driver's ETA for collection

Custom delivery time slots for specific packages

Fragile items delivered carefully to the door

Live tracking for recipients to the minute

Full, automatic compensation

Our packages barely ever get damaged. But sometimes unavoidable accidents happen so to give you peace of mind we offer full, automated compensation for free. For every customer at no additional cost.

100% compensation for the cost price of the damaged item

Refund of the delivery fee for the damaged item

Free delivery of the replacement item

Free upgrade to same day delivery of the replacement item

Instant notification from Packfleet of issues

Full, automatic compensation

Our packages barely ever get damaged. But sometimes unavoidable accidents happen so to give you peace of mind we offer full, automated compensation for free. For every customer at no additional cost.

100% compensation for the cost price of the damaged item

Refund of the delivery fee for the damaged item

Free delivery of the replacement item

Free upgrade to same day delivery of the replacement item

Instant notification from Packfleet of issues

Full, automatic compensation

Our packages barely ever get damaged. But sometimes unavoidable accidents happen so to give you peace of mind we offer full, automated compensation for free. For every customer at no additional cost.

100% compensation for the cost price of the damaged item

Refund of the delivery fee for the damaged item

Free delivery of the replacement item

Free upgrade to same day delivery of the replacement item

Instant notification from Packfleet of issues

Feautures

Collections you control

Live ETA Notifications

Get an email confirming each collection with an exact ETA for our driver.

Choose time windows

Create your own 1 hour collection time window; anytime between 9am and 6pm.

Track drivers

See where your collection driver is on a map so you can plan when to be ready.

Same day collections

No need to book in advance and no cut off times to get a collection today.

Add parcels anytime

Last minute orders coming in? Add them whenever you want, up until our driver arrives.

Multiple locations

More than one shop or warehouse? Create collections from any and all of them at any time.

Feautures

Collections you control

Live ETA Notifications

Get an email confirming each collection with an exact ETA for our driver.

Choose time windows

Create your own 1 hour collection time window; anytime between 9am and 6pm.

Track drivers

See where your collection driver is on a map so you can plan when to be ready.

Same day collections

No need to book in advance and no cut off times to get a collection today.

Add parcels anytime

Last minute orders coming in? Add them whenever you want, up until our driver arrives.

Multiple locations

More than one shop or warehouse? Create collections from any and all of them at any time.

Feautures

Collections you control

Live ETA Notifications

Get an email confirming each collection with an exact ETA for our driver.

Choose time windows

Create your own 1 hour collection time window; anytime between 9am and 6pm.

Track drivers

See where your collection driver is on a map so you can plan when to be ready.

Same day collections

No need to book in advance and no cut off times to get a collection today.

Add parcels anytime

Last minute orders coming in? Add them whenever you want, up until our driver arrives.

Multiple locations

More than one shop or warehouse? Create collections from any and all of them at any time.

We created Packfleet because we thought there must be a
better way. We started by offering our service to small and medium sized businesses in London, working with them to
build the perfect delivery service.

[email protected]

©2024 Packfleet. All right reserved.

We created Packfleet because we thought there must be a better way. We started by offering our service to small and medium sized businesses in London, working with them to build the perfect delivery service.

[email protected]

©2024 Packfleet. All right reserved.

We created Packfleet because we thought there must be a
better way. We started by offering our service to small and medium sized businesses in London, working with them to
build the perfect delivery service.

[email protected]

©2024 Packfleet. All right reserved.