99.9% of perishable deliveries are delivered on the first attempt and we never return a perishable package to our depot without asking you first.
✅ Custom instructions to not return perishables to depot
✅ Driver always calls recipient if nobody home
✅ Recipient controlled safe place instructions for every delivery
✅ Packfleet contacts you proactively if any issues
When you're delivering perishables, it's crucial that they're kept intact and looking as good as when they left the kitchen.
✅ Packages always carried carefully
✅ No conveyor belts or large drops in our depot
✅ Custom packaging can be used
✅ No need for fragile stickers
Book a custom collection time all the way up until 6pm, with live tracking to know exactly when we'll arrive. Choose time windows for delivery the next day in one click — anything from "before 11am" to "between 13:45 and 15:45".
✅ Personal collection time windows each day
✅ Live tracking of driver's ETA for collection
✅ Custom delivery time slots for specific packages
✅ Mark as perishable so recipient can't postpone delivery
✅ Live tracking for recipients right to their door
Realised there's a typo in the address? Recipient just told you they're not going to be at home? With Packfleet's control options, you can change the delivery address even after we've collected the parcel and it's in our system, so we don't have to return it back to you to be binned.
✅ Change delivery address anytime
✅ Leave notes on safe place or neighbour locations
✅ Contact Packfleet with live chat responses in 10 minutes
Not everything has to be a plain cardboard box. Whether you want to ship in luxury bags or reused boxes, you can use the packaging that you want to use when you ship with Packfleet.
✅ No need to add excessive padding
✅ Can use own brand packaging
✅ Use anything from bags to boxes
Just getting started shipping perishables? Not sure what ice packs you should use? We can leverage the wealth of experience we have from the businesses we already ship for to advise you on the best setup.
✅ Best ice packs for 24/48 hour cooling
✅ Ideal packaging to communicate your values
✅ Advice on best time to collect and deliver for your customers
