Import orders for free with Shopify

Packfleet connects directly to your Shopify store so you can easily import orders, no need to type addresses or deal with CSV files.

Available on the Shopify App Store. Totally free, no installation or monthly fees.

Checkout integration

One-click integration with your Shopify checkout flow so your customers can pick Packfleet directly at whatever delivery price you’ve configured.

It’s also totally compatible with whatever other couriers you already have in place. It won’t change anything else to your process.

Automatically pull orders in

No more complicated shipping rules, just pick the orders you want to import based on order items, tags, delivery windows, etc.

You can also tell us what Shopify tags we should require or ignore before importing.

Separate for your nationwide courier

No need to deal with lists of postcodes to separate your orders between Packfleet and a nationwide courier.

Our Shopify integrations takes care of it all automatically.

Mark as fulfilled

Automatically mark orders as fulfilled and trigger Shopify fulfilment emails.

Fully customisable to trigger at whatever stage of the shipping cycle works best for you: moment you create the shipment, print the label, collection or the moment it goes out for delivery.

Tom Struthers

Co-founder at Draught Drop

"Working with Packfleet has been an absolute joy and so refreshing in comparison to other courier companies. The drivers are all super friendly, patient, and careful with our packages. We’ve had a fraction of the issues with breakages that we had with other companies and can use our standard packaging rather than having to invest huge amounts of money and space in protective packaging that is required by DPD and Parcelforce.The integration with Shopify works like a dream and makes everything much easier to manage. Couldn’t recommend these guys highly enough."

Features

Collections you control

Live ETA notifications
Get an email confirming each collection with an exact ETA for our driver.
Skip collections
Don’t need a collection anymore? Skip it in one click from your dashboard.
Track drivers
See where your collection driver is on a map so you can plan when to be ready.
Same day collections
No need to book in advance and no cut off times to get a collection today.
Add parcels anytime
Last minute orders coming in? Add them whenever you want, up until our driver arrives.
Choose time windows
Create your own 1 hour collection time window; anytime between 9am and 6pm.
Multiple locations
More than one shop or warehouse? Create collections from any and all of them at any time.

Tailored to your business

One click overview
Once they’re collected, see all of your shipments in one place, with their progress updated every second.
Branded by you
Each notification includes your business name and a custom emoji that you can choose.
Custom packaging
Whether you want to ship in luxury bags or reused boxes, you can use the packaging that you want.
Live chat
Here for you when you need it, with responses in under 10 minutes.
Shopify integration
Install our free Shopify app to import orders in one click.
CSV upload
Upload a CSV of your shipments without needing to put them in a fixed template.
Multiple locations
Sign up today with no minimum contracts that lock you in.
No surcharges
No cost for Congestion Charge, residential deliveries or fuel surcharges.

Deliveries that wow

Recipient notifications
Recipients receive an email/SMS when we collect. On the morning of delivery they receive an update with a 1 hour delivery slot and live tracking.
Change delivery date
Recipients can make changes to the delivery date at any time, delaying it up until 30 days later (unless it’s perishable).
Update delivery address
Spotted a typo? Want it delivered to work instead? Anytime in the journey, you and recipients can change the delivery address instantly.
Leave instructions
Recipient’s can leave access instructions or tell us where to leave the parcel safely if they’re not going to be in.
Delivery timeslots
Choose time windows for delivery, anything from "before 11am" to "between 13:45 and 15:45".
Live map tracking
Recipients can see a live map of exactly where our driver is and what time they're going to deliver.
Friendly drivers
Our drivers won’t chuck parcels over the fence. They’ll knock and wait patiently (with a smile!).
Gentle handling
Every parcel is treated as if it’s fragile, so you don’t need to spend extra on packaging and labels.
Saturdays
Delivery on Saturdays, included as standard at no extra cost.
Bank holidays
Deliveries and collections on bank holidays, also at no extra cost.
Perishables and liquids
Whether you’re shipping cheese or wine, we’re here to help with custom delivery preferences.
Proof of delivery
Every delivery includes a photo and GPS to show exactly where it was delivered to.
99.9% success rate
Most importantly, we make sure your delivery gets there.
Full compensation
Full compensation for any issues, refunded automatically.

Net positive for the world

100% electric
All of our delivery vehicles are fully electric, charged by 100% renewable electricity.
Planting trees
We plant a tree with every new delivery through Ecologi.
Efficient routing
We minimise unnecessary driving through advanced routing algorithms to save energy.
B-Corp certified
We're a recognised B-Corp, required to consider the impact of decisions on our employees, customers, suppliers, community, and the environment.
Employed drivers
We fully employ all of our permanent drivers, meaning they get our full benefits packages.
Real Living Wage
We pay at or above the Real Living Wage for all of our employees.